:: ABOUT US
  • Established in October 1990.
  • Small professional practice, operating using lean consulting model & strategic alliances.
  • ‘Consultancy Practice’ focuses on consulting services in the areas of strategic HRM services, outplacement services, strategic HRD services, Organization development & change management services, performance management consulting, strategic marketing consulting, ISO & Organization benchmarking services, leadership & teambuilding park development services, working directly with clients, or utilizing adjunct consultants and/or business partners, or subcontracting/on behalf of other providers/consultancies both local & international.
  • ‘Assessment Practice’ focuses on providing HR metrics & assessment services working directly with clients or in collaboration with international test publishers & international assessment center technological centers, and the Center For Creative Leadership, USA (for 360 degrees instruments).
  • ‘Learning, Training & Development, Coaching Practice’ focuses on providing learning, training & developmental services either working directly with clients or through adjunct consultants or/and on behalf of local & international providers/conference Organizers. Uses coaching models from the East (REN Coaching Model, China) & the West (ICF, Coachville, EMCC, CCL and others).
  • Have carried out consulting & training assignments for Organizations from SMEs to public listed companies.



    Billy Choo Huat TEOH
    MANAGING CONSULTANT / EXECUTIVE LEADERSHIP COACH.

    • Chartered Fellow, Chartered Institute of Personnel & Development, UK   (#1069370X )
    • Certified Management Consultant ( #IMC/12/89 ).
    • Graduate, REN Coaching Model, TopHuman Institution, China/Canada.
    • Certified Feedback Facilitator, Center For Creative Leadership, USA.
    • Licensed Certified NLP Practitioner, Australia/USA (#24061 ).
    • Accredited Adventure Programming & Advanced Adventure Based   Counseling Practitioner, USA.
    • British Psychological Society Registry (Psychometrics & Occupation   Testing), UK ( #T16092 ).
    • Registered Assessment Center Practitioner, UK ( #R0822 ).
    • Associate Certified Meta Coach, USA.
    • Organization & Method Specialist, UK.
    • Qualified QMS 2000 Auditor, British Standard Institution, UK.
    • Ex-Chartered Marketer, UK ( #282758 ).
    • Ex-Fellow, Institute of Production Control, UK.
    • Ex-Member, International Coach Federation, USA.
    • Ex-Member, China Coach Association, China. 





    AUSTIN CHARLES
    (Training & Management Consultants)

    "Competitive Edge At Work"
    Mobile:
    012-4702077 / SMS: 012-5216815
     Fax: 604-8267340.
    General mailing:
    G P O Box 912 Penang. Malaysia.

    Office e-mails:
    ceo@austincharles.com.my (Official Enquiries)
    coaching@austincharles.com.my (Coaching)
    acteoh@streamyx.com (Personal Enquiries)

    Website: www.austincharles.com.my



    HRM, PERFORMANCE MGT, ORG DEV, Consultancy
    "Original, Independent, Staying Ahead"

    STRATEGIC MARKETING Consultancy
    "Pragmatic, Relevant, Impactful"

    ISO & ORG BENCHMARKING Consultancy
    "Complexity To Simplicity Performances"


    ASSESSMENT & PSYCHOMETRIC Technology
    "Profiling For Best Fit"

    LEARNING, TRAINING, DEVELOPMENT & COACHING Technology
    "Nurturing Local Trainers/Coaches, Transferring HRD/Coaching Technology"

    EXPERIENTIAL LEARNING Technology
    "New Designs, New Approaches, Permanent Results"


    Milestones / First
    • Developed a youth leadership model for the state government.
    • Pioneered the construction of an outdoor leadership & teambuilding park for a client.
    • Conceptualized & developed competency frameworks for all functional roles up to Chief Operating Officer level for a multi-billion dollar public listed group covering diverse industries & commerce.
    • Pioneered executive leadership coaching.
    • Worked on many leading edge consultancy projects including the development of a multi-level marketing scheme, revolutionary 90 - 360 degrees performance management systems, benchmarking projects, change management programs, OD projects, etc.
    • Inventing, designing and developing unique, original, first of a kind, high impact training resource materials.
    • Done consultancy/training/coaching work across Asia & West Africa.
    • Holder of many human technology-related licenses/ certifications/ accreditations.
    • Scholarship recipient of ICM (UK); IATSS Forum (Honda Corporation, Japan); HRH Duke of Edinburgh Commonwealth Study (Commonwealth Secretariat, UK/Canada); Assessor Certification (Center For Creative Leadership, USA); REN Coaching Model (TopHuman Institution, Canada/China); Meta Coach Certification (International Society of Neuro-Semantics, USA); etc.




 

 

 

 

 

 

 

 
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